Payments, Shipping & Returns Policy Effective Date: July 9, 2026 Thank you for choosing The Odds Are With You ("we," "us," or "our"). This policy outlines the terms and conditions regarding payments, shipping, and returns for our coaching services, consulting packages, and digital or physical products purchased through www.oddsarewithyou.com (the "Site").1. Payment Terms We require secure payment before accessing any of our services or receiving products.
- Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and online payment processors (e.g., Stripe, PayPal).
- Payment Plans: If you enroll in a payment plan, you authorize us to automatically charge your chosen payment method on the scheduled dates.
- Late or Declined Payments: If a payment fails, access to coaching sessions, digital course portals, and online materials will be suspended until your account balance is brought current.
- Digital Products & Services: No physical shipping is required for coaching sessions, digital downloads, e-books, or online courses. Access links and login details are delivered to your provided email address immediately or within 24 hours of payment confirmation.
- Physical Products: If we sell physical items (such as printed workbooks, journals, or merchandise), orders are processed within 2–3 business days.
- Shipping Rates & Times: Shipping charges and estimated delivery dates are calculated at checkout based on your location. We are not responsible for delivery delays caused by postal carriers or customs clearances.
- Coaching & Consulting Services: Fees paid for one-on-one coaching, group programs, or consulting services are non-refundable once the service or program has commenced. If you cancel a contract before services begin, you may be eligible for a partial refund minus a 10% administrative fee.
- Digital Products: Due to the downloadable nature of e-books, templates, and pre-recorded courses, all sales of digital products are final and non-refundable.
- Physical Products: You may return unused, undamaged physical products in their original packaging within [e.g., 14 or 30] days of receipt for a full refund, excluding original shipping costs. You are responsible for paying the return shipping fees.
2. Shipping & Delivery PolicyOur delivery methods vary depending on whether you are purchasing a digital service or a physical product:3. Returns and Refunds PolicyBecause of the personalized nature of coaching and the immediate access granted to digital products, we enforce the following refund rules:4. Chargebacks and DisputesWe prefer to resolve any billing issues directly with you. By purchasing our services, you agree to contact us via email before initiating a formal chargeback or dispute with your bank or credit card company.5. Contact InformationFor any questions regarding payments, delivery, or refund requests, please contact us at: The Odds Are With You, LLC
Info@oddsarewithyou.com
